FAQ:

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Q: How much notice do I have to give to cancel or reschedule my appointment?

A: Please let the artist know 48h in advance if you cannot make it to your appointment, otherwise you might lose your deposit. However, there is a few exceptions that would allow you to give shorter notice such as: 

- testing positive for Covid-19 (proof required)

- trains being cancelled (proof required)

The above circumstances do not grant you a deposit refund; this just means you will be able to reschedule your appointment without having to pay a new deposit. The deposit is non-refundable.

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Q: Do you take cash or card payments?
A: We accept cash, PayPal or bank transfer.

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Q: When can I see my design?
A: Anything that takes a day session or less is drawn up a couple of hours before your appointment, during what the artist would class as their working hours. The design is ready for you to view once you come in to the studio where the final checks are made to ensure that you're happy with the design and if anything has to be altered. Anything larger will be sent over a couple of days prior to your appointment.

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Q: Is it possible to be refused a tattoo?

A: Unfortunately, yes. If your skin is in a really bad state (that includes scabs, fresh wounds, sunburn, severe eczema) your appointment might have to be postponed. Because of this, please consult the artist if there is any changes to the skin. Also, any inappropriate behaviour towards the artists or any other people in the building is not tolerable and will result in you being banned from booking in again as well as losing your deposit.

Q: I want a tattoo but I have a condition. What can I do?
A: Any conditions affecting your physical or mental health should be disclosed to your artist during the booking process to ensure that you can be provided with the right care. Your comfort and well-being is extremely important.